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Why In-Store Measurement Is the Biggest Opportunity in Retail Media Right Now, According to McKinsey

March 20, 2026
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min read
20.03.2026

McKinsey’s latest survey of 150 advertising decision-makers is a wake-up call for Commerce Media Networks (CMNs). The verdict? The era of "easy growth" is over. To survive, networks must move beyond digital banners and solve the in-store measurement canyon.

The "In-Store" Surge

In just 12 months, advertiser adoption of in-store strategies jumped from 35% to 47%. It is no longer a footnote; it is the front line. However, the industry is hitting a wall:

The Problem: Nearly 8 in 10 advertisers struggle to integrate in-store results into CMN reporting.

The Gap: While spend is moving to the physical aisle, most networks can’t tell brands what actually happened there.

The Measurement Crisis

The McKinsey data reveals a staggering lack of trust in current reporting:

The Demand: 45% of advertisers rank measurement and attribution as the most important next-gen capability.

The Reality: Only 3% say CMNs measure audience incrementality "very accurately."

The Opportunity: 50% of advertisers say improved measurement would immediately unlock incremental investment.

QSIC’s Stance: We didn't wait for the report. We built a patented method to measure the direct impact of audio advertising on real-world, in-store transactions. We provide the proof the industry is starving for.

Moving Beyond "Vibes"

The McKinsey Requirement The QSIC Reality
First-Party Purchase Data Reaches shoppers at the exact moment of purchase, closing the loop between audio and the transaction.
Verified Reach Not "modelled" or "inferred." We provide actual, verified playback data for every ad served.
Embedded AI While 50% of advertisers plan to use AI within a year, we use it today for ad production, scheduling, and analytics.

The Winning Formula

McKinsey’s "winning formula" for CMNs is a full-stack approach that treats the physical store with the same rigor as a digital storefront. While the rest of the industry is studying the slides, QSIC is already running the play.

For retailers, in-store audio is the most underleveraged asset in the building. It’s time to stop guessing and start measuring.

Source: McKinsey & Company, "Commerce Media at an Inflection Point: How to Win with a Full-Stack Approach," March 2026.

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